Primus Bangalore CRM – Executive : primuslife.in

Organisation : Primus
Designation : CRM – Executive
Qualification : Graduate
Job Location : Bangalore
Website : https://www.primuslife.in/careers.html

Careers In Primus

1.CRM – Executive

Job Title : CRM – Executive
Educational Qualification : Graduate
Desired Experience : 0-2 Years

Required Skills :
Background in Sales from E-Commerce/ Healthcare/ FMCG with experience of 1 to 3 years
Business Unit : Elder Care Services

Job Description :
** Timely payment & collections from the customers as per the booking form and work progress.
** Handling customer complaints provide appropriate solutions and alternatives within the time limits.
** Interaction with customers face to face, Emails & over phone.
** Experience in preparing property registration related documents.
** Liasoning with customers and advocates for registration.
** Follow up with customers for registrations.
** Work Related to Agreements.
** Interact with financial institutions for providing documentation.
** Aintaining and updating records of Customer interactions.
** Facilitate customer for registration and other legal related documentation.
** Ability to handle irate customers.
** Should be open to work from site office & should be also open to work on Saturday and Sundays. (If Required).
** Other works assigned by the higher authorities.

Why Join US :
** We value an open and empowering work environment which encourages one to take risks and to collaborate at all organisation levels.
** GEt to work with a small and intimate group of people.
** You get to wear many hats and gain different skill sets.
** Flexible working hours give employees a healthy work life balance.
** Have a peace of mind with the security of working in a stable company
** Work for a brand that is well-known and instantly recognizable.

2.Care Manager

Job Title :Care Manager
Educational Qualification : Graduate
Desired Experience : 2-4 Years

Required Skills :
Bachelors in Social Work/ BSW/ MSW/ Hospitality/ MBA
Knowledge of Kanada is a must

Business Unit :
** Elder Care Services
** After successfully running Senior living projects for thelast 5 years and helping over 250 seniors lead a healthy & independent life.
** We are now offering the renowned Primus lifestyle at the doorstep of Elders in Bangalore.
** During this pandemic we have seen Elders suffer without support – unable to meet their doctors, unable to buy groceries, unable to manage emergencies and many more.
** Seniors living without their kids felt a lot of hardships without support.
** After a lot of research we have curated a bunch of services for Elders to make sure that help is always at hand when the elderly need it the most.

Job Description :
** Responsible for successful onboarding process of the seniors. Ensure that the Registration Form is filled correctly with mandatory documents like Customer Photograph, Id & Address Proof being collected during the onboarding process.
** Will be orienting the seniors on the services/ offerings provided by Primus Elder Care
** Will be one point contact from Primus to communicate with seniors.
** Will coordinate with Networked Partners and the Customer to ensure seamless operations during service delivery.
** Ensure the service ticket closure from the time a service request is made to the time of service delivery.
** Responsible for documentation and maintaining the database of Networked Partners/ Subscribers/ Registration/ Refund/ Cancelation documents.
** Networking and Tie-Ups with Service Vendors.
** Collecting Feedback from Customers / maintain the Reviews on GBL and other online platforms.
** Reports preparation on monthly basis.
** Responsible for Customer Retention through Follow up of drop out customers.

Why Join US :
** We value an open and empowering work environment which encourages one to take risks and to collaborate at all organisation levels.
** Get to work with a small and intimate group of people.

** You get to wear many hats and gain different skill sets.
** Flexible working hours give employees a healthy work life balance.
** Have a peace of mind with the security of working in a stable company
** Work for a brand that is well-known and instantly recognizable.

How To Apply For Jobs At Primus ?

If interested, Kindly send us your resume by email to hr [AT] primuslife.in