Maxsell Chennai Hindi & English Customer Care Executive

Organisation : Maxsell
Designation : Hindi & English Customer Care Executive
Qualification : Any Degree / Diploma
Job Location : Chennai
Website : https://www.maxsell.co.in/career.php

Maxsell Careers

Our Ideology is to develop, design and introduce products which bring highest value proportion to our clients. You will get a strong learning platform to showcase your talent, work as a team in a professional yet committed environment.

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Current Openings in Maxsell

1.Customer Care Executive – Hindi & English

Positions: 2

Requirement:
Job Summary:
An Opportunity to Learn & Grow from Arihant Maxsell Technologies P Ltd. for Senior Customer Support Executive to handle customers across India, through ERP & Ticket handling application.
Immediate joinees / joinee at short notice are most welcome.

Job Duties:
Responsibilities and Duties:
** Ensure superior customer support through Real time Ticket based supports.
** Help in planning of support to the customer (geographical knowledge will be a big advantage)
** Get appointments from Customers based on the availability of team member / field engineer.

Required Experience, Skills and Qualifications:
Any Degree / Diploma (Technical Background will be first preference)
1. Minimum 5~7 year experience in any customer support voice process
2. Experience in MIS / CRM or Ticketing Software.
3. English, Hindi and any additional regional language will be an added advantage.
4. Fast learner / Responsive / Collaborative / Team Work.
5. Geographical knowledge and prior experience in planning of tours.
6. Customer Centric & Result Oriented.

Benefits:
ESIC, PF, Bonus (Yearly)
Group Insurance, Leave benefits, Medical Benefits.

Location: Chennai

2.HR Executive / Senior HR Executive – Recruiter & Generalist

Positions:1

Requirement:
Opportunity to scale the team size from 20 to 40 within One year. If you are an Aspirant who love to work in challenging environment and want to build teams, Then We are Looking for You.

Job Duties:
KRAs:
Talent Acquisition:
** Perform sourcing to fill open positions and anticipate future needs
** Understanding the requirement and accordingly drafting a job description and getting it approved from the concerned person.
** Sourcing Prospective Candidates using various Job Portals, Resume Databases and also via job postings.
** Shortlisting and Scrutinizing profiles as per necessary requirements.
** Interview coordination and timely closure of positions.
** Negotiation and Release Offer Letter.
** Post offer follows up till joining.
** Maintaining an MIS on the hiring status and Closures did for a quarter.
** Facilitate smooth on boarding of employees after joining

HR Operations:
** Meet employee regular basis to conduct monthly grievance redressal etc.
** Design and Implement Company specific HR policies and Human Resource Services.
** Drive on boarding
** Maintain HR Dashboard
** Ensure employee engagement through various activities
** Employee orientation, development, and training
** Attendance Management
** Employee Relations
** Reward and Recognition.

Required Experience, Skills and Qualifications:
Experience: 5yrs+
Industry Experience: Non-IT preferred.
Attitude: Open to change, enjoy building relationships, communication (humanist conversation), Self driven.

Benefits:
** ESIC
** EPF
** Medical Insurance
** Leave Benefits
** Learning of Management & Operational skills.
** Training in Design, Develop and Implement of Processes and Systems.
** Opportunity to work in close tandem with the Management.

Location: Nungambakkam, Chennai

How To Apply For Jobs In Maxsell?

To apply for the Jobs online, Just follow the simple steps mentioned below

Step-1 : Visit the career page of “Maxsell”.
Step-2 : Fill the online application form
Step-3 : Upload your “Resume”
Step-4 : Click on the “Submit” Button.

(or)
Send your Resume to info [AT] maxsell.co.in

Office Address

Arihant Park 1st Floor,
No.10, Gowdia Mutt Road,
Royapettah, Chennai, TN 600014, India.