fitce.net F I T Computer Education Pvt Ltd Chennai : SoftSkill, BPO Training

Name of the Institute : F I T Computer Education Private Limited (fitce.net)
Location : Chennai
Courses Offered : SoftSkill, BPO Training

http://www.fitce.net/

BPO Training :
With the increase of the BPO and ITES sector, particularly in India, there has been a steep rise in the demands for training at the foundation and managerial levels. We urge that BPO/ITES training in India be outsourced as the skills required, for instance Language Training, Accent Neutralization, Customer Service and Cultural Orientation, are of a extremely specialized nature and require experienced professionals to facilitate these sessions. If not handled in the right fashion the results could be detrimental to the professional growth of the trainee and the organization.

F I T Computer Education design team has wide experience of working in and interacting with BPO/ITES organizations in Chennai. This experience has been translated into our training programs which combine experiential learning with theoretical concepts in order to facilitate trainees to enjoy their ‘Learning journey’.

F I T Computer Education BPO training and ITES training program will mainly focus on the following areas:
Accent Neutralization
Language Training
Effective Communication Skills
Customer Service Skills
Telephone Etiquette
Writing Skills
Personal Grooming and Business Etiquette

SoftSkill Training :
Softskills, as opposed to hard skills (such as technical skills), focuses on those elements of training that want changes in behavior and thinking. Organizations today recognize that the soft skills training of their employees play an important part in maintaining relationships with their customers and developing a successful business. Organizations that endeavor to be on the path of continuous learning will often find that upgrading the ‘soft skills’ of their workforce is a necessary part of business. It not only helps improve service but also shows the interest that an organization has in the professional development of their employees, which in turn leads to higher employee retention.

Many organizations we have worked with point out that soft skills are high in the list of requirements for global business; hence an important part of management training. They have found that softskills training in areas such as Business Etiquette and good Communication Skills (telephone etiquette, email etiquette, information gathering and listening skills) make a greater impact on clients from across the world rather than a high degree of technical skills.

F I T Computer Education primarily focuses on Training and Development. Our soft skill training programs encompass a wide range of skills that most organizations find an integral and necessary part of everyday business. From basic communication skills to strategy and change management. F I T Computer Education offers a wide range of soft skill training to address every business need. It is an integral part of corporate training in today’s world.

Training programs are usually designed and developed based on analysis of training needs and is delivered at locations across the globe as per the requirements of the client organization

F I T Computer Education training program will primarily focus on the following areas:
Consulting Skills
Leadership Training
Time Management
Conflict Resolution
Stress Management
Presentation Skills
Team Building Skills
Coaching & Mentoring
Telephone Etiquette
Problem Solving

Training :
Gain Practical, real-world skills
Each of our intensive hands-on courses is designed to help you gain the skills you need — quickly and in-depth. When you return to work, you can apply your new skills, tools and techniques right away, so you and your organisation reap the benefits immediately.
IT Training in a wide variety of technology topics

Java Technologies:
Core Java
JDBC
Oracle 10g
Java Web Technologies
Java Remote Technologies
Struts
Design Patterns
Hibernate
Spring
Web Services
Object Oriented Analysis and Design
Project

.NET Technologies :
C#.Net
Windows Programming
ADO.NET
ASP.NET
Crystal Report
SQL SERVER

Web Designing Program :
PHP
HTML
CSS
Flash,Photoshop
Software Testing :
Black Box / Gray Box / White Box
Ad Hoc / Exploratory testing
Scripted and automated testing

Contact Us :
F I T Computer Education Private Limited
#68, karuneegar street,
Adambakkam, Chennai-600088