flipkart.com Online Purchase Payment

Name of the Organisation : Flipkart.com
Type of Facility : Online Purchase Payment
Location : Bangalore

Website : http://www.flipkart.com/

How do I make a payment for a Flipkart purchase?
Flipkart offers multiple methods to make payments for your order: Credit Cards (including American Express cards) & Debit Cards (including Maestro cards), Net Banking (covering 44 banks), E-Gift Voucher, Cash-on-Delivery and Flipkart Wallet. Flipkart and our trusted payment gateway partners use secure encryption technology to protect your card information at all times.

Are there any hidden charges when I make a purchase on Flipkart (Octroi, Sales Tax)?
There are absolutely no hidden charges when you make a purchase with Flipkart. We offer free delivery if the order is Rs. 200 or over, otherwise you will be charged an additional Rs. 30 for delivery. The prices listed for all items are final and all-inclusive. The prices you see on our product pages are exactly what you pay for the item.

What is Cash on Delivery?
If you do not prefer to make an online payment on Flipkart then you can opt for the Cash-on-Delivery (C-o-D) payment method. With C-o-D you can pay us in cash at the time of actual delivery of product at your doorstep, without requiring you to make any advance payment on Flipkart.

Are there any terms and conditions for a C-o-D purchase?
The maximum order value for a C-o-D payment is Rs. 50,000. It’s strictly a cash-only payment method; e-Gift Vouchers or Store Credit cannot be used for C-o-D orders.

Please note, we do not accept foreign currency as payment against a COD order.

How do I pay using a Credit card?
We accept all VISA, MasterCard and American Express Credit cards issued in India. International Credit cards are currently not supported on Flipkart. To pay using your Credit card, you will need your Credit card number, Card expiry date, 3 digit CVV number (Card Verification Value – found on the back side of your Credit card) and online 3D Secure password. After entering the card number, expiry date and CVV number on Flipkart, you will be redirected to the Bank’s page for entering the online 3D Secure password.

How do I pay using a Debit card?
We accept Debit cards of all banks in India. To pay using your Debit card, you will need to enter your Debit card number, Card expiry date (optional for Maestro cards), 3 digit CVV number (optional for Maestro cards) on Flipkart. You will then be redirected to your Bank’s page for entering your online password (issued to you by your Bank) to complete the payment.

Is it safe to use my Credit/Debit card on Flipkart?
Yes, shopping at Flipkart is 100% safe. All Credit card and Debit card payments on Flipkart are processed through secure and trusted payment gateways managed by leading Indian banks. Flipkart uses latest 256-bit encryption technology to protect your card information while securely transmitting it to the Banks for processing the payment.

Furthermore, the Banks ask you to enter an online password (also known as 3D Secure password) which acts as an additional layer of security for your card transaction. This 3D Secure password is not printed anywhere on the card and is known only to you, giving you the added assurance that only you can use your card to make purchases on the Internet. This makes your online transaction on Flipkart extremely safe and secure.

You can be assured that Flipkart offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.

What is a 3D Secure password?
3D Secure is a free security service by VISA and MasterCard in partnership with card issuing Banks to secure your online Credit/Debit card transactions through the use of an additional password. This additional password is called 3D Secure password. The 3D Secure service is is also known as Verified by VISA and Mastercard SecureCode.

How do I make a Credit/Debit card or Internet Banking payment on Flipkart through my mobile?
Mobile payments are currently not supported on Flipkart’s mobile site and mobile application. However, we are working on this and would soon be offering these payment options on mobile as well. In the meantime, you can make purchases on mobile using the Cash-on-Delivery payment option.

How does ‘Instant Cashback’ work?
The ‘Cashback’ offer is instant and exclusive to Flipkart.com. You pay only the final price that you see in your shopping cart.

Placing a Cash-on-Delivery (C-o-D) Order :
1.All items that have the “Cash-on-Delivery Available” Icon are valid for order by Cash-on-Delivery. Add the item(s) to your cart and proceed to checkout.
2.When prompted to choose a Payment Option, select “Pay By Cash-on-Delivery”
3.Enter CAPTCHA text as shown, for validation.
4.Once verified and confirmed and be processed for shipment in the time specified, from the date of confirmation.
5.You will be required to make a Cash payment to our Courier Partner, only at the time of delivery of your order.

Terms & Conditions:
The maximum order value for C-o-D is Rs. 50,000
e-Gift Vouchers or Store Credit cannot be used for C-o-D orders
Please make ONLY Cash Payment at the time of delivery.

What is Flipkart’s Credit Card EMI scheme?
Flipkart’s Credit Card EMI scheme is a payment option available for all orders that have a minimum value of Rs. 4000, where you will be required to pay the amount of your order in a specified number of installments. Flipkart offer four schemes (3, 6, 9 and 12 month) across 6 banks (ICICI, HDFC, Citi Bank, Kotak, Axis and Standard Chartered Banks).

Note: Only 3, 6 month EMI plans are available for Citibank credit cards.

How do I make a payment using Flipkart’s Credit Card EMI scheme?
Once you’ve added the desired items into your cart, proceed to checkout as usual. When prompted to choose a ‘Payment Option’, select ‘Credit Card (EMI)’. Choose the bank and plan (3, 6, 9 or 12 month) of your choice and enter your credit card details. Once the payment is authorized, your order will be processed and shipped. You will need to pay the total amount, in selected number of installments, as per your credit card billing cycles.

What are the terms and conditions for Flipkart’s Credit Card EMI scheme?
The minimum order value for EMI eligibility is Rs. 4000/-.
Only ICICI, HDFC, Citibank, Axis, Kotak and Standard Chartered Bank Credit Cards are eligible for the EMI payment option.
Flat EMI processing fee of Rs. 100 for 3 months, Rs. 500 for 6 months, Rs. 1500 for 9 months, Rs. 2500 for 12 months EMI will be charged by Flipkart.

Note:Only 3, 6 month EMI plans are available for Citibank Credit Cards.

About us:
Flipkart went live in 2007 with the objective of making books easily available to anyone who had internet access. Today, we’re present across various categories including movies, music, games, mobiles, cameras, computers, healthcare and personal products, home appliances and electronics, stationery, perfumes, toys – and still counting. With over 11.5 million book titles, 14 different categories, more than 3 million registered users and sale of 30000 items a day, we can say with utmost confidence that we are one of the leading e-commerce players in the country.

Contact us:
Flipkart.com,
No. 447/B, 1st A Cross,
12th Main, 4th Block,
Opp. BSNL Telephone Exchange,
Koramangala,
Bangalore – 560034
Karnataka, India.