LIC Cards : Insurance Cover & Claim Procedure

Name of the Organisation : LIC Credit Card (liccards.co.in)
Type of Facility : Insurance Cover & Claim Procedure

https://www.liccards.co.in/
https://www.liccards.co.in/

Insurance Cover and Claim Procedure :
Zero lost card liability :
If your credit card from LIC Cards ever gets lost or stolen, you are protected against fraudulent purchase transactions up to the Insured amount from the moment you report the loss to LIC Cards Customer Service or through the VISA Global Service helpline, if overseas.

The insurance is not valid for Internet and ATM transactions.

LIC Cards will arrange to replace your card within 7 working days after you put a request for card replacement with our customer service agent. If you recover your card after you have reported its loss, please do not attempt to use it. Instead, please destroy the card by cutting it into several pieces through the magnetic strip.

How to Claim :
** Report loss of card to LIC Cards customer service immediately
** You are required to file an FIR with the police for the lost/stolen card
** What are their financial implications
** Fill up the Insurance Claim form and the dispute form and send it to the address mentioned in the form along with the requisite documents

Terms and Conditions :
** In addition to Terms and Conditions as may be stipulated by the company providing insurance cover / facilities, the following Terms and Conditions shall govern such insurance cover

** Insurance covers may vary from Card to Card. The Card member understands that he/she is required to check and understand the specific complimentary insurance cover provided to the Card member under the specific LIC Cards.

** The Card member specifically understands that any complimentary insurance cover / facilities provided on any card, if any, might not be available for any one or more specific category / type of Card.

** The complimentary insurance cover may be available only to LIC Cards card members who have transacted on the card for a Purchase / Cash Advance / EMI / Payment transaction, at least once, within 90 days prior to the day of occurrence of the incidence, for which the insurance claim is being made. Inactive cards (cards that have been inactive as aforesaid for 90 days or more) and cards that are overdue for payment will not qualify for the complimentary insurance covers. Air Accident cover is applicable only if the ticket has been booked using your LIC Cards Credit Card.

** Insurance covers are not provided by Axis Bank / LIC Cards. Exclusions / limitations are applicable as per policies issued by the concerned insurance company. The card member specifically acknowledges that Axis Bank / LIC Cards will not be liable in any manner whatsoever by virtue of any insurance cover provided, whether or not the premium for such insurance cover is paid by the card member.

The card member acknowledges that the concerned insurance company will be solely liable, for all such insurance related claims / matters and the Card member shall not hold the Bank responsible for any matter arising out of or in connection with such insurance cover, whether for or in respect of any deficiency or defect in such insurance cover, recovery or payment of compensation, processing or settlement of claims or otherwise howsoever, and all such matters shall be addressed to and sorted out directly with the concerned insurance company and to the exclusion of LIC Cards and no communication in this regard will be entertained by LIC Cards.

However, there could be specific exceptions to the aforesaid for certain insurance covers offered wherein Axis Bank / LIC Cards may assist (but not obliged to) in informing about and collecting claim documentation and these can be communicated at the time of selling such insurance covers.

** The card member acknowledges that the insurance cover so provided will be available to the card member only as per the terms of the relevant insurance policy in force, and only so long as the card member is and remains a card member of Axis Bank / LIC Cards with his Account being maintained in good standing, and on the card membership being withdrawn (whether temporarily or permanently)for whatever reason, the benefit of such insurance cover shall automatically and ipso facto cease to be available from such date of cessation of card membership. Further, the card member also agrees that even during the continuation of his card membership, Axis Bank / LIC Cards may at any time (in its sole discretion and without giving any notice thereof to the card member or assigning any reason thereof) suspend, withdraw or cancel the benefit of such insurance cover, and there will be no binding obligation on Axis Bank / LIC Cards to continue this benefit.

** The insurance benefits provided are as per the Terms and Conditions of the policies effected with the concerned insurance company. The card member acknowledges that Axis Bank / LIC Cards reserves the right to add, change, modify or completely withdraw any or all benefits provided with notice to the card member.