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consumer.tn.gov.in : Consumer Complaint Online Registration & State Helpline Tamilnadu

Name of the Organization : Civil Supplies and Consumer Protection Department(consumer.tn.gov.in)
Type of Facility : Consumer Complaint Online Registration and State Helpline
Location : Chennai

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Website : http://www.consumer.tn.gov.in/

Tamilnadu Civil Supplies & Consumer Protection Department Related Content :
Ration Card Application Details : https://www.indianjobtalks.in/15225.html
New Ration Card Application : https://www.indianjobtalks.in/7348.html
Online Ration Card Renewal : https://www.indianjobtalks.in/3805.html
Know Your Shop Allotment : https://www.indianjobtalks.in/2910.html

Grievances Redressal Camps 2014: https://www.indianjobtalks.in/40827.html

State consumer Help line :
Problems faced by card holders :

** Non receipt of commodities in prescribed quantity, good quality, correct price and in exact weight through fair price shops
** Non opening and closing of Fair Price Shops in prescribed timings
** Problems in obtaining new family cards and obtaining endorsement in family cards for change of residence and other types changes as per requirement of cardholder
** Poor service in Offices of Assistant Commissioners / Taluk Supply Officers in regard to family cards and other services

Problems faced by Consumers:
** Exploitation of rights of consumers as envisaged in Consumer Protection Act, 1986
** Defects in product purchased or Deficiency in services availed by consumer
** Refusal by Seller / supplier to repair the product which is in warranty / guarantee
** Supply of expired / sub standard / adulterated food products or medicines by unethical traders
** Collection of excess price for the product or service than the price prescribed
** Any other unfair trader practices like multi level marketing,. etc.
** Problems faced by Agriculturists by sub standard seeds, fertilizers, or pesticides, etc.

Through Mobile :
In order to make complaint or avail advice or clarification for all kinds of problems of card holders or consumers Government of Tamil Nadu, Civil Supplies and Consumer Protection Department has launched a telephone help line through following telephone number: 044-28592828

State consumer Help line : 044-28592828

The Call centre Assistants are available between 9-30 AM to 6-00 PM on all working days of Government of Tamil Nadu. Recorded messages (IVRS) on Consumer rights and responsibilities, obtaining family cards and other related issues are available through the above telephone line at any time (24X7).

Through Online :
Besides complaints / requests can be made through on line registration facility available in web site.

How to register complaint online?
** Select the Complaint Type.
** Enter the Applicant Name.
** Enter the Address and City with Pin Code.
** Enter the Email Address and telephone Number.
** Type the Complaint Details.
** Click on Submit Button.

Click here to register complaint online

How to check the reply online?
** Enter Your Registration Number.
** Click on Submit Button.

Click here to check reply

Through Post:
Also written complaints / requests can be sent to
“State consumer Help Line,
Office of the Commissioner of Civil Supplies and Consumer Protection, Ezhilagam IV Floor,
Chepauk,
Chennai-600 005.

Through Email :
Email to consumer@tn.gov.in .

Citizen are requested to avail the services and to save themselves from exploitation of any kind.

About us:
Civil Supplies and Consumer Protection department has the following organisation structure at the State level. The state office is at Ezhilagam, Chepauk in Chennai. There are 31 district offices, with 2 offices in Chennai headed by Deputy Commissioners.

Contact us:
The Commissioner
Civil Supplies and Consumer Protection Department,
“Ezhilagam”, IV Floor, Chepauk,
Chennai-600 005

39 Comments
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  1. I applied new ration card on 6/12/2013 no. 2495. Directly visited more then 20 times to Verudhachalam taluk office but no responsible answer. Please help my application details.

  2. Nabisha begam
    Application no: 395/15
    Application date:21.8.15
    Place:nidamagkalam tk
    Thiruvarur dt
    437,Arafath st
    Ayikudi.
    Please give my ration card update status

  3. I have applied for a new ration card on the date of 23rd-May-2012 wide receipt No : 5879 in Ammapet, Salem. Your officer had visited minimum 10 times till date no response. I want to know what is my ration card status? Please replay.

    Below Mention My Details,
    K.Boopathi
    153, Kadalur Main Road
    Ammapet,
    Salem – 636 003.

  4. I am G.KAVITHA. I want to know status of my application. My application No is 24/14

  5. My father took away our ration card past 12 years ago and changed the names. Now his second wife and her childrens name get joined in our card. He cut our names from the card. So from past 12 we are not able to get a new card. What should I do to get a new retion card?

  6. I am D.murugan .I want to know what status to my application. My application No 20534/2013

  7. I have applied new ration card 30/10/2013. I want to know what status for my application. My application no 1605.

  8. I am Balaji. I lived in Kanchipuram dt,balluchyttychathiram. I have applied for ration card on 22.7.13. I do not know the status
    Please send me the status.

  9. My Mother Having ‘N’ type of Ration Card From last 9 Years Till Now.. Now, We Want to change it as Normal Green Card. We tried it for last 8 Years. But there is no Use. The Govt Related Employees says that ” It has been registered in Gazette Register it Can’t able to change”.. Now, What can we do.? What are all procedures to Change the ‘N’ Card to Green Card.? Is there anything possible to change the ‘N’ Card to Green Card? Kindly Reply As Soon As Possible

    1. I have a general ration card. I am not drawing any commodities for the past two years and do not want them in future also. But , I want to change it as N card for address and ID proof.. Please let me know the procedure.

  10. MY NAME IS P.MUTHUSAY. I RESIDE IN TIRUPPUR. I HAVE APPPILIED NEW RATION CARD ON 21/07/2011.APPLICATION NUMBER ;1611, I DID NOT GET THE CARD. PLEASE GIVE CURRENT STATUS OF MY RATION CARD

  11. I applied new ration card dt 18.5.2012 and my number is 2502. But still now I don’t get any information from taluk office. Whenever I went to ask taluk office, they told wait if we will get the card we will inform you. I don’t have any information for the status of my ration card. kindly help me how to move this.

  12. My ration no is FA001 and name is Amudam1tirupattur
    In that there is 3000 cards&above. So please divide it

  13. I had already applied to submit all the documents for new ration card but I have not received ration card at the time. I have applied ration card current status report to RTI Act. But doesn’t received ration card current status till date. My slip no. 1385(9255425)/ dated 11.01.12/mettupalayam Taluk/Coimbatore District. So please convey the message for me.
    Application No : 1385(9255425)/11.01.2012
    Date : 14.11.2014
    Name : SP.Manikandan
    Place : 99 D,Jadayampalayam Pudur,jadayampalayam(Po),Mettupalayam taluk,Coimbatore district,Pin 641301.
    PLEASE UPDATE MY STATUS

  14. Today my original ration card was stolen at T.nagar .Ration card no 01/G/0800587. How I can get the duplicate card? Please help. Thanks

  15. I have given document for new ration card but I will not get ration card. I have get a slip. My slip no. Is126 dated 13/01/12. So please convey the message for me.

  16. I had applied for ration card 3 years ago. I got verification from veo. But still waiting for ration card.

  17. I have applied for ration card on 06/02/2014
    Please verify and give the status of my ration card

    MY APPLICATION NO : 187
    NAGAPPATTINAM DIST
    SIRKALI TK.

  18. I had applied for new ration card on 2010
    When I will get my ration card?

  19. M.Kumar,application number 1092, application issue date.24-12-2013,kumar.m.door no,18/1 temple street,kasathur vil,maruthalam po,walajah tk,vellore dist,632501.
    New ration card applied (5,months 20 days finished) Please update my card status

    M.Kumar s/o V.Munisay 18/1 temple street Kasathur Maruthalam walajha tk Vellore district

  20. Application number: 1588..application issue date;19/12/2013..rameshkumar.p,11/16a,chinnama naikanur,poochiyur,narasimma naicken palayam(post),Coimbatore-641031. New ration card applied(6 months finish)..
    PLEASE UP DATE MY CARD STATUS.

  21. 11/16a,chennama naikkanur,n.s.n palayam,coimbatore-641031..
    New ration card apply date;19/12/2013..new ration card applied(6 month finished)..

    PLEASE UPDATE MY STATUS.

  22. New ration card applied application no 319 / 30.01.2012 applied of Tittakudi taluk. Please update my status

  23. 7/19a rect nager 1st cross valavanthan kottai,
    Trichy 15.

    I have given complaint to Tuvakudi police station on 15.01.09. My family card is missing in state bank in Trichy.
    Family card number : 17/G/0703729
    Door no : 5/158
    New door no :7/19a

  24. I have applied and clear full record giving on Erode taluk office 05 December 2013. My application no:3015. So what?

  25. My card no 29/g/0096940 Tirunelveli Vannarpettai
    My card is missing
    Please I need duplicate card

  26. ANIL VARGHESE

    APPLICATION NO- 293

    DATE- 11-02-2014

    PLEASE UPDATE MY STATUS.

    PLEASE GIVE MY RATION CARD STATUS. APPLICATION NO- 293, DATE- 11-02-14. MAYILADUTHURAI TALUK, MAYILADUTHURAI , NAGAI DIST. TAMIL NADU

  27. P.GANAPATHY,
    NO.2/6 15TH STREET , JAI NAGAR,
    ARUMBAKKAM , CHENNAI- 600106
    When will we get the ration card?

  28. Application No : 3487194
    Date : 03.01.2013
    Name : S.Karthikeyan
    Place : Vellore District, Vaniyambadi Taluk, Alasandapuram-635 801.
    PLEASE UPDATE MY STATUS

    1. Which status your are looking for?

  29. Application no : 250
    Date apply 25.3.2013

    Rakesh
    46/5 villakadi koil street
    kanchipuram

    Please update my status

  30. Hanumantha s
    Address 2/11, Ward No-2,3,Bairamangalam vill& po,
    Denkanikotti Taluk,Krishnagir Dist.
    Application No:845/12.
    Dated .17.05.2012. All original Documents submitted at taluk office.

  31. k.p.k.Mohanamuthukumar

    Application No: 385
    Dated: 21-1-2011
    Name: K.P.K.Mohanamuthukumar
    Place: Padappai
    New ration card applied
    Already two times complained
    TILL DATE I DIDN’T GET RATION CARD

    PLEASE UPDATE MY STATUS.

  32. My new ration card consumer no is 5171 and complaint no is 4329.

  33. This is an useless website. Not even able to record the complaints and nobody picking up the help line numbers.

    1. If help lines are working try to register the complaint through online and also you can view the status of your concern through this facility.

  34. MOHAMMD KAISAR ALAM

    MOHAMMAD KAISAR ALAM
    ADDRESS 10/7 BAJAR STREET CANTONMENT
    Poonamallee 600056 DIST THIRUVALLUR

  35. We request you to give any job for BE students. We completed our B.E through loan facility only. We don’t have job as of now because of this B.E graduate. Since in all companies they are recruiting only diploma holders. Please say a way for B.E graduates.

    1. Please register your complaint in the official website of consumer department through the link given above.

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