Central Bank of India : Check Account Balance Online

Name of the Organization : Central Bank of India (centralbankofindia.co.in)
Type of Facility : How to Check Account Balance in Central Bank Of India?
Location : Mumbai

Website : https://www.centralbankofindia.co.in/

Central Bank Of India :
Central Bank Of India offered a facility to customers to know their account balance details through Internet Banking & SMS Banking.

Internet Banking :
This facility is offered to customers of the branches, which are covered under Core Banking. For list of core banking branches please see the CBS Branches link in the home page of the site.

Customers having Savings/OD/CD accounts with our branches and intend to have Internet Banking facility may submit the application form, appended below, to their respective branches where they are maintaining their accounts.

On receipt of the duly filled in application form, the process of registering their application for Internet Banking will start. The Bank will dispatch to the customers passwords for Login and Transaction separately. Upon receipt of the passwords, customers need to visit the branch for collecting the User ID (Customer ID) and activating the Internet Banking facility.

Presently the following facilities are offered to customers through Internet Banking:
1) Balance enquiry in the Accounts
2) Cheque status enquiry
3) Display of transactions for a specified period/ current period
4) Download/ print of statement of account in various formats for a specified period/ current period.
5) Funds transfer between own accounts
6) Funds transfer between own account to any third party account maintained in any core banking branch up to specified limits.
7) Stop payment of cheques

Customers are requested not to disclose their passwords to any one. They are solely responsible for maintaining the secrecy of the password and the. Bank does not assume any responsibility in this behalf.

Download Internet Banking Application Form :
https://www.centralbank.net.in/jsp/Register.htm

SMS Banking :
Customers of the bank can receive SMS Alerts automatically :
** When customer account is Debited / Credited for more than Rs.5000/- or as per customer request for amount greater than Rs.5000/-.
** When a cheque issued by customer is dishonored for want of funds.
** When the balance in customer’s account becomes below the minimum balance level on account of certain debit transactions, an alert will go to customer to fund the account.
** Alerts informing the customer about maturity of his fixed deposit. This alert will be sent seven days before the maturity date.

SMS Enquiry :
For Account related enquiries on :
** Balance Enquiry
** Last 5 transactions
** Cheque Status Enquiry

Just Send SMS in predefined format to 99675-33228

To avail SMS Enquiry related services :
** Customer has to submit the Application form to CBS branch with details of account and Mobile Number.
** Customer will receive PIN within 5 working days, which is a 4-digit number.
** Customer has to acknowledge receipt of PIN, which will be activated by branch.

The predefined format for the SMS Messages for various enquiries is given below

Customers are advised to keep the password confidential and to delete the messages from the mobile phone from the sent items list.

Tele Banking :
To Register for Tele Banking facility of Central Bank of India, please visit the CBS branch where your account is being maintained and fill-in the application. Password shall be issued through the branch where you have submitted the application. On receipt of the Password, to access the Delivery Channel- Tele-Banking, Customers should dial the number 022-27582400.

On dialing the Tele-Banking number, the following prompt shall be audible : “Welcome to Central Bank of India”.

At present, two languages English and Hindi are provided to choose from for the customers. Customer has to press either 1 or 2 depending on his choice to select the language when the following message is announced :

“To Continue in English, Press 1, for Hindi Press 2”.

After selection of the Language preference, the Tele-Banking shall make the following announcement:
“For information on your Bank Accounts, press 1.
For Information on our Products, Press 2”.

A. Bank Accounts :
To access the Bank accounts information, customer should have the valid TPIN in hand. When prompted, appropriate values are to be entered by the customer: “Please Enter your 10-digit CIF Number”. “Please Enter your 4-digit TPIN.

The following announcement shall be made subsequent to the input by the customer:
“For Account information, press 1, For loans and other product information, press 2, To Change your TPIN, press 3, To go to the main menu, press 0”.

Account Information :
** To Continue with Account Number (xxxxxx) press 1,
** To select another account, press 2,
** To Go to main menu, press 0″
** Option 1 reads out the balance in the account
** Option 2 enables user to select another account and reads out the balance.
** If required, customer can listen to the repeated balance enquiry as well.

Account Submenu :
** In case no option is selected, then Phone Banking goes to Account sub menu :
** “For your last 7 transactions, press 1
** For cheque related queries press 3
** To go to main menu, press 0
** To go to previous menu, press 8”.

Last 7 transactions :
After announcement of 7 transactions of the account chosen, customer has option to repeat the announcement of 7 transactions or else to choose another account or to go to previous menu.

Cheque Enquiry :
Customer is provided the following option :
1. Stop cheque payment :
In case of loss of cheque (s), on entry of the cheque number, system will mark the stop payment against the loss of cheques punched by the customer.

2. Cheque Status :
Through this option, customer can enquire the status of a particular cheque whether presented or Not.

Product Information :
Information on Bank’s services in the form of pre-recorded messages will be announced when the customer opts for Product Information through Tele-Banking. This is bifurcated as – Deposits, Loans, Other New Products.

TPIN Change :
At any point of time, customer can change the allotted/ existing TPIN to new one.