Name Of Training Institute : Velan Info Services India Pvt Ltd (velaninfo.com)
Location of the Institute : Coimbatore
Training Offered : Linux Training
Website : velaninfo.com/mservices/index.html
Managed Services :
Remote IT Infrastructure Management Services We, at Velan, have been delivering Remote Managed Services (RMS) successfully to clients across the globe. Operating out of our offshore Remote Management Center located in Coimbatore, India, our RMS services manage your IT infrastructure. Our outsourcing services are designed to increase operational efficiency of our clients and relieve pressure on their existing resources.
We deliver 24×7 technical support services with response and resolution times that will meet your requirements. Our offerings cater for the wide spectrum – SOHO, SMBs, ISPs, Data Centers and Webhosting Companies.
Our technical support services include monitoring and managing :
Servers (Windows, Linux and FreeBSD) Databases
Networks Web Sites/ Servers / applications
With outsourced tech support, you enjoy cost-savings over monitoring and managing your IT components. You receive prompt reports / notifications. We add value by helping you to optimize the resources.
You can engage us in various working models. Co-souring, partnering with your existing team, or complete outsourcing. We can work together to come up any customized model to suit your requirement
We have a very flexible business model. Other than the standard FTE count, hourly and ticket based billing, we are open to models which can be tailored to you.
Engagement Models :
Co sourcing : We work with your existing admin team. You might be interested in us to do just the night shifts or to have a scalable team or to be cost effective. Our professional staffs have good communication skills and work ethics and are very capable of working with your internal team.
Partnering : This model applies if you are a service provider and want a trusted partner in India. We would just be like an extension of your team. We can work with you to ensure that the partnership results in win – win.
Outsourcing : This is when we fully own the responsibility.
Business Models :
FTE based: We charge based on the no of dedicated FTEs assigned to your work
Server Based: Here you are charged based on the no of servers and monitoring
Ticket based: Charged per ticket
Tailored options: Any arrangement that suits both sides
Contact Us :
Velan Info Services India Pvt Ltd
2nd Floor, Flowtech Building
18 New Scheme Road
Pappanaickenpalayam
Coimbatore 641 037 INDIA