Name of the Organization : Tamil Nadu Tourism Development Corporation (tamilnadutourism.org)
Type of Facility : Cancellation of Online Booking Hotels and Tours
Location : Chennai
Website : http://www.tamilnadutourism.org/
How to Cancel Online Booking Hotels and Tours?
1) Cancellation Rules – Hotels
** Within 24 Hours from the time of Reservation – No Refund.
** Between 24 Hours to 48 Hours – 70% Refund.
** Before 48 Hours – 90% Refund.
Cancellation Rules for Hill Stations (1st April to 15th June season period only)
** Within 24 Hours from the time of Reservation – No Refund.
** Between 24 Hours to 48 Hours – 50% Refund.
** Before 48 Hours – 75% Refund.
General Rules :
** Only one preponement / postponement is permitted before 48 hours subject to availability of accommodation.
** After availing one postponement or preponement no cancellation is permitted.
** Luxury Taxes will be collected as per rules on lodging bills at Hotels.
** The rates are subject to change.
** Online customers can cancel their Accommodation by logging into ttdc online website.
** If booking made by online, refund of money for Cancellation will be as per Rules. The refund amount will be credited to your credit card/debit card account through online.
** Catering facilities available in all TTDC Group of Hotels.
** Rs.25/-(per unit) will be deducted as communication charges at the time of cancellation.
2) Cancellation Rules – Tours :
** No Cancellation within 24 Hours before the commencement of the “Tour”.
** Online customers can cancel their reserved tour package by logging into ttdc online website.
** If booking made by online, refund of money for Cancellation will be as per Rules. The refund amount will be credited to your credit card/debit card account through online.
** No refund will be allowed if the tourist misses the coach or cancels the journey after the departure of the coach.
** Cancellation charges will be levied as below. Between 24 to 48 Hours =50%, Before 48 Hours=25%.
** Only one postponement / preponement is permitted before 24 hours subject to availability of seats and operation of tour.
** If one postponement / preponement is availed, no further preponement/postponement or cancellation will be permitted.
** 2% transaction charge will be levied for every cancellation.
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Contact us :
Tamil Nadu Tourism Development Corporation,
Tourism Complex,
No.2,Wallajah Road (Near D1 Police Station),
Chennai-600 002.