Name of the Institute: TechnoVoice Trainers Pvt Ltd (technovoice.co.in)
Location : Ludhiana
Training Offered : Call Centre Training
http://technovoice.co.in/call-centre-training.php
Call Centre Training :
TechnoVoice provides a unique Call Centre Training methodology and curriculum to its candidates, which takes shape as a result of our constant interactions with the eventual employment destinations in the BPO industry.
At TechnoVoice, students get contemporary technology based training solutions not just to increase their employment opportunities but also with a view to mould them into highly competent professionals in any service industry. We use specialized call centre training material from Living Language and Sasha Corporation, Ohio, U.S.A.
We have a totally dedicated and result oriented team to handle large volumes and technology to deliver the best. Our team compromises of experienced people from HR and training background from different industries. We at TechnoVoice have the zeal, capability and infrastructure to conduct assessment & training. Our mission is to provide innovative assessment solutions to fulfill ongoing needs in the corporate segments.
Technovoice Call Centre Training Advantage:
100% Placement Assured
Placement tie ups with all leading Call Centers and Corporates
Practical training with focus on listening, verbal communication and personality enhancement
Hundreds of candidates trained and successfully placed in various call centers at Delhi, Gurgoan Noida, Chandigarh & Ludhiana
Course Content :
Introduction to BPO Industry
Call center concepts, types, scope
Voice & Accent Training
Listening Skills-Understanding various Accents & Dialects
Effective Communication Skills
Cultural Sensitization
Telephonic Etiquettes
TeleSales Training
Customer Care Training
Interview Facing Skills
Contact us :
TechnoVoice Trainers Pvt Ltd
11F, Shaheed Bhagat Singh Nagar,
Opp. Easy Day, Pakhowal Road, Ludhiana.
About us :
TechnoVoice was setup in 2003. Based at Ludhiana we are pioneers in IELTS Training, Voice training & resourcing for call center Industry. We equip career aspirants through our training programs to succeed in call centers. Our specialized training solutions provide you the edge that is needed to succeed in ever changing scenario of modern day customer service industry.