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gms.ap.gov.in : Register Complaint & Track Status Online

Name of the Organisation : Government of Andhra Pradesh C2G Interface (gms.ap.gov.in)
Type of Facility : Register Complaint and Track Status Online
Location : Andhra Pradesh

Website : gms.ap.gov.in/Index.do

Registration of Complaint:
Entry Date: System will enter

Application Date: system will enter

Applicant name: Enter your name here

District: Select your District Name from list. For applicants outside AP, select State Capital name

Mandal/Municipality Name
: Select your Mandal/Municipality Name from list. For applicants outside AP, select State Capital name

City/Village: Select your City/Village Name from list. For applicants outside AP, select State Capital name

Road No.: Enter balance part of your Postal address here

E Mail Id
: Enter Your email Id here. System will send acknowledgement and Unique Number (RNR) to this email Id. You can use RNR to view status of your application through Internet, SMS or by Dialing to Toll free number 1100 (From BSNL lines only)

Mobile Number: Enter Your Mobile number here. System will send acknowledgement and Unique Number (RNR) to this Mobile number through SMS. You can use RNR to view status of your application through Internet, SMS or by Dialing to Toll free number 1100 (From BSNL lines only)

Office Location: Select Office location from List to which you desire to send petition. For example Secretariat Hyderabad, Nellore

Addressed to Officer: Select Officer from list to whom you desire to send petition

Issue Text
: Enter details of your issue here

Click Submit Form button to send petition to officer concerned. System will display RNR number. Please Note Down this number for future reference. You can use RNR to view status of your application through Internet, SMS or by Dialing to Toll free number 1100 (From BSNL lines only)

Click Reset to clear Form at any Stage

Register Here

View Status:
Citizens can view status of their application in three modes:

Through Internet
:
a. Click Track Your Issue
b. Search RNR: Enter your RNR number here
c. Click Search to View status
d. Click Send email to send email to officer concerned if you desire (To be launched)

Get Status Here

Through SMS:
Text Message: RNR Number. Do not write “RNR” word. Write only number. For example: 200747857

Send SMS to
: 99 6640 7772. System will return status through SMS to your mobile number

Through Call Centre:
a. Dial to Toll free number 1100 from BSNL land line
b. Give your RNR number to Call Centre Assistant
c. Call Centre assistant will search for your application and inform you the status
d. You can request Call Centre Assistant to send email on your behalf to officer concerned. You need to dictate message to assistant. (Service to be launched)

About C2G Interface:
In an effort to improve response levels among officials and to allow the citizens to interact with Government and raise their issues in convenient and transparent manner, the Government has decided to set up this Central C2G Interface.

The redesigned system would be easy to access and user friendly as well. With the application being available on Internet, citizens and officers can exchange from anywhere and round the clock. Citizen can view the status of their issues through Internet, Call Centre and SMS.

Contact us:
Email id : c2g@ap.gov.in

Anusha:

View Comments (1)

  • FORM-16A WAS NOT SENT FOR INCOME TAX DEDUCTED FROM MY PENSION AS TDS FOR THE FOLLWING YEARS
    FINANCIAL YEAR--AMOUNT OF IT DEDUCTED -MONTH OF DEDUCTION
    OF DEDUCTION-- AS TDS BY STO VIZAG-- FROM PENSION
    -------------- -------------------- -------------------
    (1) 2011-2012 Rs.1410/- FEB.2012
    (2) 2012-2013 Rs.4560/- FEB.2013

    Claiming of refund of IT is held up of above amounts deducted is held up for want of 16-A to be issued by STO VIZAG asI have already deposited Rs.1.0 Lakh under 80(c) and eligible for refund of full amount deducted by STO. It is also not known as to what is to be done to avoid TDS by STO from pension when savings are made under 80(c)of IT rules.
    V.APPA RAO PPO ID 20852--STO VIZAG 0214

    Suggesion sent as desired
    Kindly arrange to send the FORM-16A as requested in my grievance above for the financial years 2011-2012 and 2012-2013 early
    I humbly request to be kind enough to send the same early as possible. I am 76 years old and recently discharged from Apollo Hospital due to heart trouble and unable to stand . V.Apparao ppo id no.20852 vizag Sub try Code No 0214

    I REQUEST THAT FORM 16-A IS SIMULTANEOUSLY GRANTED BY THE TREASURY OFFICER VISAKHAPATNAM IMMEDIATELY AFTER DEDUCTING INCOME TAX FROM OUR PENSION PAYMENTS AS T.D.S AS THE SAME ARE YET TO BE GRANTED FOR THE FINANCIAL YEARS 2011-12 AND 2012-13 AMOUNTING TO RS. 1410 AND 4560/- RESPECTIVELY. CLAIMING OF REFUND FROM INCOMETAX DEPT AS HUGE AMOUNTS ARE HELD UP. KINDLY ARRANGE AT LEAST FROM NOW ONWARDS TO MITIGATE THE HARDSHIP IN THIS REGARD

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