Max Bupa Health Insurance : Cashless & Reimbursement Claim Process/ Status Online

Name of the Organization : Max Bupa Health Insurance Company Ltd (maxbupa.com)
Type of Facility : Cashless & Reimbursement Claim Process/ Status Online
Location : Delhi

Website : http://www.maxbupa.com/
Claim Process : https://www.nivabupa.com/

Cashless Claims Process :
Step 1 :
Get admitted to any one of our network hospitals. For a list of our network hospitals visit www.maxbupa.com

Step 2 :
Use your Max Bupa Health Card or share your Policy number and Passport / PAN card / voter’s ID for identification purposes

Step 3 :
The Network Hospital will check your identity for validation and submit the pre-authorisation request form to us

Step 4 :
We will review and provide our confirmation to the Network Hospital by fax and E-mail and also send a text message and an E-mail confirming the same to you. We will respond to your request within 4 hours

Step 5 :
We will settle the claim (as per policy terms & conditions) with the hospital after completion of all formalities

Track Claim Status Here

Reimbursement Claims Process :
Step 1 :
In case of hospitalization notify us within 48 hours of your admission in our network or non network hospital. After getting admitted pay directly to the hospital.

Step 2 :
On discharge, please ensure you collect all relevant documents, invoices, medical reports and discharge certificate from the Hospital in originals.

Step 3 :
Send these documents and the completely filled and signed claim form to us along with your valid ID proof and age proof. The claim form is available on our website www.maxbupa.com and in your policy document as well.

Step 4 :
We review your claim request and accordingly will approve, query or reject the same (as per policy terms & conditions).

Step 5 :
We will settle the claim (as per policy terms & conditions) and reimburse the approved amount.

Note :
Cashless Facility is only available at hospitals in our cashless network. In case of Planned Hospitalization contact your service provider two days prior to admission. In case of Emergency Hospitalization contact your service provider within 24 hours of hospitalization. In the event of a claim, please call our 24×7 Tollfree 1800-3010-3333 or email us at customercare@maxbupa.com.

Please send the relevant documents to :
Max Bupa Health Insurance Company Limted,
D-1 , 2nd Floor Salcon Ras Villas,
District Centre, Saket,
New Delhi -110007

Toll Free : 1800-3010-3333