Name of the Organisation : Robokits India(robokits.co.in)
Type of Facility : Buy Products Online
Location : Ahmedabad
Website : http://robokits.co.in/shop/
What is the Procedure to Buy Products in Online?
** Select product of your choice from category or search from search box.
** Once you are on the product page select options (if any) and click on ‘Buy Now’ button.
** You can add any number of any products to your shopping cart. You can see the shopping cart any time.
** Once you finalize your shopping, go to checkout option.
** If you are not registered user on our website, you must register yourself with correct information before placing the order. If you are already registered login with your user id and password.
** Select payment and shipping options.
** If you wish to pay online, make the payment with Credit Card, PayPal or Net banking. There is no need to send confirmation if you see “Thank you” page on our website.
** If you wish to pay offline, select other methods and confirm the order. After making the payment inform us about your payment on this page (Payment Information).
** You will be provided a order number which you can quote for any further communication with us.
Once I make payment in how many days will I receive my order?
** We ship the order on the same working day on which we receive your payment before 4PM if all the products you have ordered are in stock. Please check availability on product page.
** We use best courier service Bluedart to deliver most of our parcels. In case your area is not served by bluedart we choose DTDC/Speed post for delivery.
** You should receive the products within 1-3 working days normally after we ship the products. It may even take 6-7 days if you are located at remote location.
** To estimate time of shipping please check https://www.bluedart.com/. Origin city should be Ahmedabad.
** Make sure your pin code is served or not by bluedart from
https://www.bluedart.com/.
** Delivery time depends upon the customers address. We choose the best suitable carrier to your address and send parcels through that.
** In most major cities the order is delivered on next working day. For other location it may take few more days depending upon your location.
** The time quoted by Robokits is best possible time. It will completely depend upon the courier service to deliver the parcels on time. In case of any delays due to third party carrier ROBOKITS will not be responsible.
How to get prodcuts from our office in ahmedabad?
** We do not have a retail strorefront at ahmedabad office. It is only a development, production and stocking facility open from 10:00AM to 8:00PM. However Order pickup timing is limited to 11:00AM to 6:00PM.
** All the products listed on our website are stocked at our ahmedabad office and will be available ready in stock.
** We prefer customers to order items from our website and confirm whether the order is ready for pickup or not and then visit our office for pickup.
** In case the order is not generated through our website customers may not be attended by anyone at all at our office and there will be problems in billing/warranty. Also it may take much longer time for even a small order.
How to check total amount i need to pay for items i want to order?
** Please check the product price does not include taxes, handling & shipping charges hence if you only deposite amount shown on our website we will not be able to ship your order.
** Please generate order on our website and you will come to know total amount including taxes, shipping and discounts.
Can I place orders by phone or email?
** No, We do not accept orders by phone or email as it becomes a big hassle for us and the customer as there are chances of miscommunication with customers and create problems in future.
** If the order is not generated we can not provide warranty and future support to customers without any reference or Order number on our website.
Do you have any dealers from where we can buy products?
** No, We do not any dealers. All the information of all our products are on our website. You can directly buy from our website and we will send the products through courier directly to your address.
** If you want you can pickup your parcel from our Ahmedabad office only after placing order through our website. Please confirm whether the order is ready or not before visiting us to avoid waiting at our office. Timings for pickup from our office is between 12 PM to 6 PM on all working days.
What are the discount options?
** We already have a quantity discount scheme for all our products which you can see on our products page.
** In addition to this we also provide upto 20% discounts if the order are above Rs. 10,000 and 10% for orders more then Rs.3000. Please check your registration mail and use discount copon code provided on 2nd page of checkout to get discounts. This discount scheme covers most of the products but not all. Depending upon your cart content the discount will be calculated automatically after you put correct discount coupon code.
** If you have requirements above Rs. 25,000/- generate an order and contact us at info@robokits.co.in for further price reduction.
** If you have already paid for the order without discount we cannot adjust discount amount later.
** There is no discount available for orders less than Rs. 3000/- except quantity discounts which are added already when you add products to your cart.
About Us :
Robokits India is fast growing research, development and assembly house with its own online sales front, store front and sales distribution network for robotic products. Robokits India was founded in 2007 and is currently based in Ahmedabad.
The goal of Robokits India is to develop efficient and cost effective electronics solutions for robotic applications that may be used in industrial application, hobby applications, educational purposes and use in various other research and development efforts.
Contact us :
Robokits India
Second Floor-39, Rudra Square,
Judges Bungalows Cross Road,
Bodakdev,
Ahmedabad 380015
Gujarat, India.