Name of the organisation : UCO Bank (ucobank.com)
Name of the post : Recruitment 2014 Chief Customer Service Officer
Reference No. : Advertisement No. RECR/13-14/02/SPL
Notification & Application Format : https://www.indianjobtalks.in/uploads/24159-Recruitment_advt.pdf
http://www.ucobank.com/careers/job-o…x#.UyfRTs79FWH
UCO Bank a leading Public Sector Bank, invites applications from Indian citizens for the post of Chief Customer Service Officer on contract basis.
Before applying, candidates are advised to ensure that they fulfill the stipulated eligibility criteria for the post. They should note that Application Fee and/or Postage Amount once deposited will neither be refunded nor be adjusted against any other project. Candidates are advised to submit their applications correctly in the proforma given at the end of this advertisement. Candidates should ensure that particulars submitted by them are correct and final, as no further changes will be allowed thereafter.
Name of the post : Chief Customer Service Officer
No. of post: 1 (ONE)
Age : Max. 65 Years
Experience: Retired General Manager of any Scheduled Commercial Bank (preferably other than UCO Bank) having necessary exposure in working of operational side of Banking. Should have minimum 10 years experience of working as Head of a Branch /Region/Zone/Circle
Contract Amount (Remuneration): The contract amount shall be fixed at Remuneration of Rs. 60000/- per month, subject to deduction of taxes applicable
Tenure: The tenure will be initially for one year, which may
Location: The Office of the Chief Customer Service Officer shall be located at Head Office. Further Bank may also utilize/depute him anywhere in the country where the Bank has its Offices
Job Profile: CCSO shall be reporting directly to the Executive Director of the Bank and shall be the focal point for Internal Grievances Redressal System in terms of Damodaran Committee recommendations so that a minimum number of complaints are escalated to Banking Ombudsman and minimize exigencies of Awards against the Bank. CCSO will help in strengthening customer confidence in the Internal Redressal Mechanism.
Selection Procedure:
Valid applications will be shortlisted by the committee of specialists/experts and shortlisted candidates will be called for interview. Final selection will be on the basis of interview. The Bank reserves the right to call only the requisite number of candidates for the Interview after preliminary screening/short-listing, with reference to candidates qualifications/suitability and experience, etc.
The selection process may vary depending on the response received at the discretion of the Bank.
Fee : Rs. 1000/- (Application Fee Rs.950/- plus Rs. 50/- postage charges)
Notes:
i) The Application Fee should be paid by a Demand Draft/Pay Order only favouring UCO BANK CHIEF CUSTOMER SERVICE OFFICER RECRUITMENT PROJECT-2013 payable at KOLKATA and the DD/Pay Order should be enclosed with the Application. Candidate’s Name and Date of Birth should be written on the reverse of the Demand Draft/Pay Order.
ii) Cash, Cheques, Money Orders, Postal Stamps etc. will NOT BE ACCEPTED.
iii) A candidate can send one application only.
How to Apply :
i) The Application Form should be neatly Typed in English in CAPITAL LETTERS on a A4 size (210 x 297 mm) paper in the format given at the end of this advertisement, which may also be downloaded from the Bank’s website and filled in by the candidates.
ii) The Application in the given format should be sent first by e-mail; hohrd.calcutta@ucobank.co.in followed by a hard copy complete in all respect by Registered Post/Speed Post in a closed envelope super-scribed “APPLICATION FOR THE POST OF CHIEF CUSTOMER SERVICE OFFICER” to the following address;
Contact Postal Address:
The General Manager
UCO BANK
Human Resource Management Dept.
Head Office (4th Floor)
10, B.T.M Sarani
Kolkata-700001
West Bengal
Last date for Receipt of Applications: : 10-04-2014