RSRTC Rajasthan : Online Bus Ticket Reservation & Cancellation

Name of the Organisation : Rajasthan State Road Transport Corporation (rsrtc.rajasthan.gov.in)
Type of Facility : Online Bus Ticket Reservation & Cancellation
Location : Jaipur

Website : http://rsrtc.rajasthan.gov.in/

Procedure For E-Ticketing:
1) Click here to login
2) 2) If you are not a Registered User, please Sign Up
3) You need to create a new account if you are not registered already.
With the registered username and account, tickets can be booked online.

Procedure For Bus Inquiry :
1) Click here to login
2) Fill the From & To option.
3) Select the journey date and bus service type

Guidelines for booking e-tickets:
Online Booking (Internet Booking) will enable the passenger to book/cancel the seats and conduct other related transactions even from remote places where RSRTC counters or franchisees are not available.

The procedure and guidelines for Internet/Online booking are detailed as below:
E-ticket can be booked by registered user through the Internet. Registered User will be given username and password after filling an E-form on the Internet by giving his personal details.

Tickets can be booked during reservation timings prescribed by RSRTC. Payments for tickets booked will have to be made through Credit Card / Debit Card / ATM cum Debit Card / Internet Banking.

Passenger intending to book the ticket will have to login to RSRTC website and will proceed through the link provided for Online Booking. The seat will be allocated to the passenger as per service type selected by him.

Users are advised to print e-ticket immediately after booking so as to minimize inconvenience during instances of withdrawal of e-booking due to high traffic on website.

E-Ticketing Fare, Reservation & Other Charges:
Fare for journey will be charged as per prevailing rates & rules applicable for the specific bus service type.In addition to journey fare, reservation charge, IT charge, H.R. Charges, Accidental Surcharge, Toll Tax, Octrai and any other charges applicable time to time will also be included in total fare for e-ticket.

The passengers have to pay additional fare in cash, in case of fare revision, change in service type and change in route etc before start of journey..

Cancellation Rules & Refund Procedure for e-tickets :
Partial cancellation of seats is allowed in respect of e-ticket.In case of cancellation of e-ticket, the rules for cancellation of e-ticket, cancellation charges, refundable amount etc would be applicable at the time of cancellation and departure time of the bus service at the originating place. Service originating place, time of departure and destination place will be notified on e-ticket.

General Rules:
The reservation/cancellation timings will be from 00.30 to 23.30 IST for all week days, which may be extended during peak season.Seat reservation booking facility will be close before one hour on proposed journey date and schedule departure time of bus service or up to the time of printing of reservation chart, whichever is earlier.

RSRTC reserves the rights to change/cancel the bus service mentioned in the e-ticket. Due to cancellation of bus services, the passenger will not be compensating by RSRTC in any condition.

Help Desk:
In case any problems in Online Ticket Booking/Cancellation/Refund, please call our helpdesk  on
RSRTC toll free number 1800-2000-103,08003491501/02/03/04 or
Email – rsrtchelpdesk@gmail.com.

Contact us :
Rajasthan State Road Transport Corporation
Parivahan Marg, Chaumu House
Jaipur (Rajasthan) – 302 001