bestundertaking : Online Bus Pass Scheme / Renewal Mumbai

Name of the Organisation : Brihanmumbai Electric Supply & Transport Undertaking (bestundertaking.com)
Type of Announcement : Online Bus Pass Scheme / Renewal

Download your admit card here : http://www.bestpass.co.in/best/onlinepass/login/
Home Page : http://www.bestundertaking.com/

Bus Pass Scheme in detail :
The Undertaking has introduced RF-ID based Bus Passes for its esteemed commuters. The Bus Pass will be issued at the authorized Point of Sale (PoS) of the Undertaking.

Distance is computed on following principles:
** If direct route exists between the origin and destination, then distance between these stops is considered for calculating the bus pass value.
** If more than one direct route exists between the origin and destination, minimum distance between these stops is considered for calculating the bus pass value.
** If direct route is not available between the origin and destination, then distance is calculated of the routes with one change-over point. In case of multiple routes with one change-over point, minimum distance with change-over is considered for calculating the bus pass value. In the event of non-availability of connection between origin and destination even with one change-over, distance based bus pass cannot be given. Under such circumstances, passengers are advised to opt for fixed amount pass.
** As the bus operation is being changed as per the demand, distance between origin and destinations may not be constant. Under such circumstances bus pass values shall also increase or decrease.

ii) Fixed Amount Passes Type of Pass Monthly(`) Quarterly(`)
Fort Pheri Pass 260 –
Magic Non-AC Bus Pass (Within Mumbai Municipal Limits) 1000 2700
Magic Non-AC Bus Pass (Beyond Mumbai Municipal Limits) 1045 2820
Magic AC Bus Pass (Within Mumbai Municipal Limits) 3000 8500
Magic AC Bus Pass (Beyond Mumbai Municipal Limits) 3045 8620

Note:
1. Fort Pheri Pass : This pass is valid on Fort Pheri buses only
2. Magic Non-AC Bus Pass (Within Mumbai Municipal Limits):- This pass is valid for entire bus operational area but within Mumbai Municipal Limits. This pass is not valid on any Air Conditioned Bus Routes.
3. Magic Non-AC Bus Pass (Beyond Mumbai Municipal Limits):- This pass is valid for entire bus operational area. This pass is not valid on any Air Conditioned Bus Routes.
4. Magic AC Bus Pass (Within Mumbai Municipal Limits):- This pass is valid for entire bus operational area but within Mumbai Municipal Limits. This pass is valid on all categories of bus routes.
5. Magic AC Bus Pass (Beyond Mumbai Municipal Limits):- This pass is valid for entire bus operational area. This pass is valid on all categories of bus routes.
6. For Traveling beyond Mumbai Municipal Limits, passenger has to opt for respective passes available for Beyond Mumbai Municipal Limits.
7. Passengers found travelling without valid bus pass beyond Mumbai Municipal Limits will be considered as ticketless passengers, and will be penalized as per the rules in force.
8. Bus Pass for Senior Citizens:- The rates will be at a discount of `30/- & 60/- for monthly and quarterly passes respectively, (except for Magic-AC Bus Passes), on completion of 60 years of age.

9. Bus Pass for Students:
Students Bus pass :
Duration Upto S.S.C. 11th & 12th Std
Monthly 125 250
Quarterly 375 750
Six Monthly 625 1250

Procedure for applying for new Bus Pass / renewal of bus pass over the internet shall be as under:
1. Visit the web site of BEST Undertaking at the address www.bestundertaking.com
2. A link has been provided for issue of new Bus Pass as well as for renewal thereafter.
3. For issue of new bus pass please fill in the required fields as indicated.
4. There are certain compulsory fields like name, telephone no., email ID, date of birth etc. without which the further fields shall not become enabled.
5. There is a provision for selecting the Point of Sale (PoS) from which one desires to collect the Bus Pass. Unless specified processing shall not be done.
6. Select a recent visible passport size photograph from your local photo gallery which shall get printed on the bus pass.
7. The sample of bus pass shall be displayed for your acceptance. Please re-verify details submitted also before proceeding.
8. On acceptance, link will be made available for selecting the type of bus pass.
9. After necessary selection of bus pass the total amount to be paid shall be displayed including other charges as specified.
10. Please make payment by Credit Card / Debit Card / Net Banking for which you shall be directed to a payment Gateway. Please note that financial institutes through which the payment is done are charging their own transaction charges as per their norms.
11. Once payment is verified & gets accepted, an acknowledgement shall be sent to your email ID already recorded. A provisional receipt will be made available for the payment made and details like place of collection, expected date of collection shall also be indicated on this receipt. Please print this receipt which shall be required at the time of collection of bus pass.
12. Once the transaction is successful, then in no case it can be cancelled.
13. If the payment is deducted and transaction is unsuccessful then the amount will be credited to the commuters account by the payment gateway operator (M/s Billdesk) in due course. The commuter may write to pgsupport@billdesk.com in such cases.
14. Please visit the Point of Sale as specified earlier along with provisional receipt. The details printed on the bus pass shall be confirmed by the operator and the bus pass will be activated. The Bus Pass shall be valid for the travelling in buses from the date it is activated as per the type selected.
15. Please collect the Bus Pass and verify the details on the reader.

Various charges proposed to be levied are as under:
1. For issue of new Bus Pass: ` 30/-
2. Fare: As applicable for the type of bus pass required.
3. Administrative Charges: ` 10/- per month.
4. For Six Monthly passes issued to students, Administrative charges would be charged for 5 months only.
5. Issue of duplicate Bus Pass in case of defective/damaged card will be `30/- for new card & `20/- as admin charges. The validity period of the old card will be transferred on the new card, only when it is more than 15 days.
6. For issuing duplicate cards against lost Cards, fine of `100/- or 10% of the total pass fare whichever is higher will be charged. This amount will be rounded to multiple of next `10/. Apart from this `30/- for new card & `10/- as admin charges will be charged.
7. In case of lost card, Duplicate card will be issued only on producing 1) Police Complaint, 2) Photo Identity Proof, and 3) Valid Receipt issued by the Undertaking.