Name of the Organization : Sathya Bazaar (sathyabazaar.com)
Type of Facility : Shop & Check Order Status Online
Location : Tuticorin
Shop Online : https://www.sathya.in/default.aspx
Track Order: https://www.sathya.in/
Sathya Bazaar :
Sathya Bazaar is South India’s first national online retail chain for consumer electronics and household articles. Buyers of consumer electronic products face plenty of brands, thousands of products, a mind-blogging range of features… which one to choose- At Sathya Bazaar, we help you to make a choice that’s just right for you. Our friendly, well-trained store advisors will give you sound and personalized advice, so that you can make easy decision to buy any consumer electronics product. You can shop for many products in world-class ambience.
Sathya Bazaar is promoted by Sathya Agencies Pvt Ltd, a 100% subsidiary of Sathya Group of companies. Sathya Agencies Pvt Ltd, the South India’s leading retailer of household articles, is providing technical and strategic sourcing support, which ensures you to buy nothing but the best. The others in Sathya Group of companies are Sathya Park & Resorts Pvt Ltd, Sathya Technosoft India Pvt Ltd and Sathya Devolepers Pvt Ltd
Services Offering :
Shopping :
Mail orders and electronic commerce, in particular, are growing on an apparently endless market with advanced technical solutions. Shopping in online is very easier than going to your local dealer. Sathya bazaar has all the resources and expertise to deliver your products from start to finish. Just tell us what you need. We’ll solve it.
Ordering :
** Placing an order using Cash On Delivery payment option is very simple. Kindly follow the steps given below…
** Identify the products that you want to purchase.
** Add them to your Shopping Cart
** Proceed to checkout
** If you are a new customer, create your login id.
** If you are an existing customer, enter to the payment page after login
** Enter your Shipping addresses and Billing address
** Proceed to the payment page.
** Please select your payment option and proceed further.
You will receive the confirmation mail for order status and your purchase id.
Payment, Pricing & Promotion :
Payment, Pricing & Promotion Cash-On-Delivery is an alternate method of purchase, other than Online (By Credit/Debit card and Net banking). At Cash-On-Delivery service, you pay at the time of the actual delivery, rather than paying in advance. You ensure that you have received the really best thing in the finest conditon. There are absolutely no hidden charges. The prices listed for all items are final and inclusive of all taxes. The prices you see on our product pages are exactly what you pay for the item.
Orders Status :
You can view the status of your orders by the order id at “My Cart”.
Delivery of the Product :
Delivery Region :
Tamil Nadu, Andhra Pradesh, Karnataka, Kerala, and Pondicherry.
Product purchased from us will be delivered within 5 business days from the date of Billing through Courier. The products will be delivered through courier service only in Karnataka, Kerala, Andhra Pradesh, Pondicherry and Tamil Nadu. Any product purchased online before 12.00PM will be billed the same day. Product purchased after 12.00PM will be billed in the next business day. The Estimated shipping date will be the billed date and the estimated delivery date will be within 5 business days from the date of billing/Shipping.
Estimated Shipping date :
The day the product is been shipped from SATHYA Agencies Pvt Ltd
Estimated Delivery date :
The day customer receives the product
Product will be delivered through courier. If the purchase mode is through “Cash on Delivery” (COD), Please make the payment to the respective courier delivery person after you have received the product. The invoice for the purchase will be in the package and a mail for the order placed will be sent out to you
However, if any product is delivered that is not the same as per your original order or is delivered in a damaged condition; the same will be replaced by us at no extra cost. You are more than welcome to make your purchases on our site from anywhere in the world, but you’ll have to ensure that the Delivery Address is within Karnataka, Kerala, Andhra Pradesh, Pondicherry and Tamil Nadu.
Refunds And Replacement :
All products sold at sathyabazaar [dot] com are covered under our 3 Day Replacement Guarantee. Please do notify us on any problems, damages or defects within 3 days from the date of delivery, and we will issue a brand new replacement product to you at no extra cost.
In order to get a defective item replaced please do Contact Customer Care via the Contact Us Page which you can see at the bottom of Sathya Bazaar web page or call us on 9894024985 / 0461- 4005777 Monday to Saturday 9.30am to 7.30 pm IST, within 3 days from the date of delivery.
The defective product or part will be recalled and a replacement will be shipped immediately. If there is any cosmetic damage we will not replace the product. However if there is any other concern you can still get in touch with us.
During the replacement process the product that is being returned should contain all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery.
Product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number will not be eligible for replacement.
All Electronics are Insured against theft and damages incurred during transit. If you receive a package that is open or looks to have been tampered with, do not accept it. Contact Sathya Bazaar Customer Care on 9894024985 / 0461- 4005777 Monday to Saturday 9am to 9pm IST, and we will have the issue quickly resolved.
For orders placed through Gift Coupons /vouchers, refund would be provided in form of a fresh Gift Coupons /voucher of the same value and the Expiry date will be the same as in the original gift coupons.
It may take up to 7-10 working days to complete the refund from the time we have received our product back.
Though we give free shipping during the cancel and refund the shipping charge will be detected from the refund amount. If the order is cancelled before shipping there will not be any shipping charge detected on the refund funds, In case if the payment was done through COD, It will take longer. As soon as we receive the funds from the courier we will process the refund.
You need to provide us the below mentioned information :
** Name as on Account
** Name of Bank
** Account number
** IFSC Code
** Order Number and reason for Refund
We will either transfer the funds through to your account or we will provide you with the cheque under the billing address name.
Cancellation :
If you cancel your order before your product has been shipped, we will refund the entire amount.
If the cancellation is after your product has been shipped :
** If your product has shipped but has not yet been delivered, contact Customer Support and inform them of the same.
** If you received the product, it will only be eligible for replacement, only in cases where there are defects found with the product.
** When the product is been delivered by courier and the customer does not accept the package, The 2 way shipment charge will be collected from the Customer.
Payment :
Please make the payment to the respective courier delivery person after you have received the product. The invoice for the purchase will be in the package and a mail for the order placed will be sent out to you.
Payment Options In Sathya Bazaar :
Following Payment options are available as of Dec 24, 2012
** Credit Card
** Debit Card
** Net Banking
** Cash Card
** Cash on Delivery
** RTGS & NEFT (within India)
You will not be able to make any payment using the below mentioned option :
** Mobile Payment options (mChek)
** Payment by DD
All major Credit cards are accepted :
** All Visa credit cards National (India)
All major Visa Master and Maestro Debit cards are accepted :
Visa Debit Cards
Master Debit cards
Shopping at sathyabazaar [dot] com is 100% safe. We are a Verisign Secured SSL certified site which gives maximum security to the users. All the online payments are made through our payment gateway EBS which is approved by McAfee Secure, Verisign by Norton secure, Pci Security Standards and ISO 27001 Certified.
Contact Postal Address :
Sathya Bazaar
Sathya Agencies Pvt Ltd,
247C/3 Palayamkottai Road
Tuticorin – 628002