rgdps.rajasthan.gov.in : Online Application Status

Name of the Organization : Rajasthan Guaranteed Delivery of Public Services (rgdps.rajasthan.gov.in)
Type of Facility : Check RGDPS Online Application Status
Location : Jaipur

Website : rgdps.rajasthan.gov.in/Home.aspx

Online Application Status :
Any application submitted in the system will be assigned any of the following status at any given point of time :

“Submitted” :
When the Departmental user receives physically copy of the application formapplicant and submits the application in the “RGDPS MIS system” through online or by manual entry mode. The application entry will be set to be in submitted status. This enables the system to print Acknowledgement and track status for assigned designated officer/assistant designated officer.

“Rejected” :
On the “Submitted” application, designated officer can “Reject” the applicationassociating with the remark which supports the reasons for reject, it can be either Partial documents submission of existing document verification failed.

“Disposed-off” :
The status can be set as “Disposed-Off” by designated officer when the actualservice request will be closed by the department. It can be done within service stipulated timelines given at the time of the service applied or after due date.

Check Status Here :
rgdps.rajasthan.gov.in/ApplicationStatus.aspx

Application Submission :
Citizen fill the hard copy of “APPLICATION FORM” against specific service i.e. the guidelines for filling up the physical copy of application form and the relevant enclosures will be submitted with application against specific service.

Application Entry screen Details:
** Selection of “Online Application Entry” Menu item will take designated officer to Application entry page where blank forms will be displayed without application number & application status.
** Designated officer information panel will be auto-populated from bank end process.
** Initially all related services will be available in the service panel form the department of same designated officer i.e. who logged it initially. These services will be available in dropdown list. Also all other designated officers list will be available in the selection dropdown list form the department of same designated officer i.e. who logged it initially.

“Online Services available to related department Panel” :
Selection of service from will have following changes in screen :
** Designated officer will be auto selected if attached to service. Also Departmental Designated officer list will be active for selection
** Service delivery time will be auto calculated based on citizen charter for specific service. State holidays & officially off days will be added to the final service delivery date which will be auto calculated by system & will be display screen.

“Enclosure Panel” :
Enclosure (for verification of applicant details necessary to avail service) which was initially blank gets populated with enclosures attached with selected services. “All Enclosure” will enable & auto linked with mandatory documents listed under “Enclosure Panel”.

“Save & Print acknowledgement” :
Save & Print acknowledgement Button will be enable. While clicking on the button, mandatory fields verification will be taken into consideration along with mandatory document checks, post successful verification of entries, Application/Acknowledge no. will be generated by system, which will be provided to end customer as receipt of acknowledgement along below information.

Applicant’s information panel :
It will have default selection “Urban” and “District Dropdown populated and remaining field will be blank for user entry. Based on the Urban/Rural option selection, the information will be asked to complete address details” i.e. if Option “Urban” get selected then “Mohalla & “Ward” information will be asked, Otherwise if Option “Rural” is getting selected then “Village & “Panchayat” will be selected.

“Action on Application panel” :
It will have only cancel button enable initially. As soon as complete application details, service details along with check box : ”I accept ………” will be filled, Save button will be enable to use. After successful save of application record there will be a success message on Alert panel along with application/ acknowledgement number. Application Receipt format

Print option visible to take quick print of it. After applying for a service, the applicant would be provided with an acknowledgement slip the print out of which can be taken for future references. The acknowledgement slip would have the following details

Note :
The receipt format would be as below :
** Applicant’s particulars like name and address
** Application reference number.
** Application submission date
** Service and department for which application has been made
** CSC details where the application was made e.g., CSC registration number if any.

Status check screen/Edit Application Details Screen :
** There shall be a status check screen, through which the User (Designated Nodel Officer/ Departmental KIOSKs User/ Departmental e-MITRA_CSC user) can check status of his/her service request using the unique acknowledgement number/Token Number provided when applied for a service. Also, there shall be a status change department’s end screen through which the Departmental Users can change status of the service requests in his bucket.

** Whenever there is a change in status in the application, the applicant would be sent an e-Mail (in case the applicant has provided the same) so that he/she can know the status of the application and accordingly take necessary steps.

** Whenever the Department official shall change the status of the application, there shall be “Remarks” field which can be used to let the applicant know of specific details, e.g., and the reason in case of rejection of the application form.

For More Details, Click Here :
https://www.indianjobtalks.in/uploads/16804-RGDPS%20Eng%20HelpFile.pdf

Toll Free No. : 1800-180-6127