Syndicate Bank : Check Account Balance Via SMS

Name of the Organisation : Syndicate Bank (syndicatebank.in)
Type of Facility : How to Check Syndicate Bank Account Balance through SMS?
Location : Manipal

Website : http://www.syndicatebank.in/english/home.aspx

User Guidelines And Terms And Conditions For Sms Banking :
SyndicateBank welcomes to SyndSMSBanking, another useful facility for the benefit of its tech-savvy customers. A mobile phone can make your banking experience more friendly and enjoyable by allowing you to stay connected with your account at any time. SyndSMSBanking is independent of the handset model and you can avail this facility from most of the service providers (GSM/CDMA). All that you have to do is to enter simple text messages for operating this facility.

This facility is introduced under CBS environment.

Under SyndSMSBanking, we have introduced the following enhanced facilities :
1. SMS Enquiry Facility (SMS PULL Services)
2. SMS Alert Facility (SMS PUSH Services)

SMS enquiry facility is on-line and real time basis available 24/7. Whereas, SMS Alert facility will not be real time and you would receive the same within 30 minutes from the time of transaction in the account for which alert to be sent.

Requirements for SyndSMSBanking :
** Mobile phone which supports SMS (GSM or CDMA)
** Registration of Mobile numbers with our Branches by submitting an application to the Branch.

Security Features And Secrecy :
1. Mobile number should have been registered both for SMS Enquiry and Alert facilities with the Bank.
2. While processing the SMS enquiries, system will check whether the request is from the same mobile number which has been registered for your Customer ID. If requests received from any other mobile numbers, system will not respond to such requests.
3. System will validate account numbers against the customer ID while processing SMS Enquiries.
4. System will validate cheque numbers against account number while processing SMS Enquiries.
5. There is no separate User_id or password while processing SMS Requests.
6. The messages exchanged between Bank and SMS Carriers is traveling in encrypted format and in a secured communication channel i.e. Secured Socket layer (SSL).

SMS Enquiry Facility :
Registration for SMS Banking :
** Collect SMS Banking application from your home branch, fill in and submit the same to them.
** After that, register for SMS Enquiry through same Mobile Phone by sending SMS Registration message as given below.
** Customer ID can be obtained from the Branch for the purpose of using SMS Enquiry facility. Please note down same.
** Details of Mobile numbers (With country code) from which SMS enquiry facility is accessed should be invariably mentioned very clearly in the application.

Facilities available in SMS Enquiry :
Following facilities available under SMS Enquiry.
** Registration for SMS Banking
** Balance Enquiry in CASA
** Change of primary account
** Term Deposit details enquiry
** Issued Cheque status
** Cheque stop request
** View of last 5 transactions
** De-register for SMS Banking

Note :
1. Please note down your account numbers in full (14 digits) of your operative account numbers and term deposit numbers. If these particulars are not available with you, please get the same from the Branch.
2. Remember your customer ID for sending SMS Enquiries since all your requests are serviced based on customer ID only.
3. If the Mobile Number is recorded in the branch against the Customer ID, the customer can straight away register for this service by sending registration message through SMS.
4. Know the usage of Keywords. Please refer keywords summary below.
5. All the SMS need to be sent to Long code ‘9664552255 or 09664552255’ only.
6. SMS should be sent from the same mobile number registered with the Bank.

Procedure for registration through mobile phone :
Please follow the sequence mentioned below in order to register for the service.
1. Your mobile number should have been registered by the Bank for the facility against your application (meaning, you should have submitted application form in your home branch).

2. Mobile number Registration to be done as a one time measure using the same mobile number furnished to the Bank. The following message is to be sent to 9664552255 or 09664552255 for registration.

SREG <Customer ID> or sreg <Customer ID>
Example : SREG 123456 or sreg 123456

System will mark the earliest opened and live operative account as your primary account. In order to register for a specific account, type the following message.

SREG <Customer ID> <14 digit A/c No.> or sreg <Customer ID> <14 digit A/c No.>
Example: SREG 123456 04002020013220 or sreg 123456 04002020013220

System will mark the account number mentioned by you in your SMS message as your primary operative account.

3. System will register you for SMS Banking service and sends a welcoming message for mobile banking service of the bank.

4. In case you are trying to send message from a different mobile number that is not registered with Bank, you would be receiving appropriate error message from the system.

For enquiring present balance in the account :
Send the following SMS message to 9664552255 or 09664552255.

SBAL <Customer ID> or sbal <Customer ID>
Example: SBAL 123456 or sbal 123456

System will respond with current balance in your primary operative account.

For the balance of a specific account other than the primary account in the same customer ID, type the following message :

SBAL <Customer ID> <14 digit A/c No> or sbal <Customer ID> <14 digit A/c No>
Example: SBAL 123456 04002020013220 or sbal 123456 04002020013220

System will respond with the current balance in the operative account mentioned above by you in your SMS message.

For enquiring last 5 transactions in the account :
Send the following SMS message to 9664552255 or 09664552255.

STXN <Customer ID> or stxn <Customer ID>
Example: STXN 123456 or stxn 123456

System will respond with a list of immediate previous 5 transactions in your primary operative account.

For the transactions of a specific account other than the primary account in the same customer ID, type the following message :

STXN <Customer ID> <14 digit A/c No> or stxn <Customer ID> <14 digit A/c No>
Example: STXN 123456 04002020013220 or stxn 123456 04002020013220

System will respond with a list of immediate previous 5 transactions in the specified account mentioned by you in your SMS Message.

For changing primary operative account :
In case you are holding more than one operative accounts under same Customer ID, this option helps you to change your primary operative account whenever you desire to do so.
Send the following SMS message to 9664552255 or 09664552255.

SACC <Customer ID> <14 digit A/c No.> or sacc <Customer ID> <14 digit A/c No.>
Example: SACC 123456 04002020013220 or sacc 123456 04002020013220

System will respond with appropriate message for having changed your primary operative account. Henceforth, the account number mentioned by you in your SMS message would be your primary operative account.

For enquiring about Term Deposit Accounts :
This option helps to enquire about term deposits with respect to principle amount, rate of interest, maturity date etc,
Send the following SMS message to 9664552255 or 09664552255.

STDQ <Customer ID> or stdq <Customer ID>
Example: STDQ 123456 or stdq 123456

System will respond with a list of earliest opened 3 term deposits account particulars belonging to you. You may be receiving 2 or 3 messages as response containing the required details.

For the details of a specific term Deposit account, type the following message :

STDQ <Customer ID> <14 digit A/c No> or stdq <Customer ID> <14 digit A/c No>
Example: STDQ 123456 04004010000025 or stdq 123456 04004010000025

System will respond with the details of Term Deposit account mentioned by you in your SMS Message.

For enquiring status of a cheque issued :
This option helps to enquire about status of a cheque as to whether paid or unpaid or Stopped. Always cheque issued against your primary operative account can be enquired using this option. In case you want to inquire status of a cheque issued in an operative account other than your primary account, first you have to change your primary account as explained above and send the message.

Send the following SMS message to 9664552255 or 09664552255.

SCHQ <Customer ID> <Cheque No.> Or schq <Customer ID> <Cheque No.>
Example: SCHQ 123456 334455 or schq 123456 334455

System will respond with the status of cheque as to whether paid or unpaid or stopped.

For stopping a cheque pertaining to the primary account :
This option helps to stop a cheque which is either issued or lost. Always cheque issued against your primary operative account can be stopped using this option. In case you want to stop a cheque issued in an operative account other than your primary account, first you have to change your primary account as explained above and send the message.

Send the following SMS message to 9664552255 or 09664552255.

SCHS <Customer ID> <Cheque No.> Or schs <Customer ID> <Cheque No.>
Example: SCHS 123456 334455 or schs 123456 334455

System will respond with a message telling the cheque is stopped or not stopped.

For de-registering from SMS Enquiry facility :
This option helps to de-register you from the SMS Enquiry facility. This option would help you in case you are changing mobile number or you do not want to use the facility any more.

Send the following SMS message to 9664552255 or 09664552255.

SDEL <Customer ID> or sdel <Customer ID>
Example: SDEL 123456 or sdel 123456

System will respond with a message that you are successfully de-registered from the services. (Please note that SDEL will deregister you only from Enquiry facility. You will continue to get Alerts. For deregistering from Alerts, you need to give a letter to your branch).

For More Details, Click Here :
http://www.syndicatebank.in/english/SyndSMSBanking.aspx