ICICI Bank : Block Lost/ Stolen Credit Card

Name of the Organisation : ICICI Bank Ltd (icicibank.com)
Type of Facility : How to Block Lost/ Stolen ICICI Credit Card?
Location : Mumbai

Website : http://www.icicibank.com/index.html

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Block Lost/ Stolen ICICI Credit Card :
If you lose your credit card, report the loss to ICICI Bank immediately by calling Customer Care. The card will be blocked instantly. On the same call, you can also request for a new card to be sent to you.

Also report the loss of card to the police station of the area where you suspect the card was lost or misplaced.

To Block Your Card,
Inform our ICICI Bank 24-hour Customer Care Centre immediately. They will block your lost/damaged card instantly and a new card will be delivered to you within seven days.

Safety Tips :
** Keep the card in a safe place like your wallet or purse, where you can quickly notice if it is missing. Many times it is too late by the time cardholders come to know that the card is missing.
** Note the contact numbers of your bank where it is readily available. Make a diary note of your card numbers for any time reference.
** Ensure that the card you got back after a transaction is indeed yours, before putting it in the wallet. Many times, cards get exchanged at crowded merchant locations like service stations and malls or super markets.
** When you use your card for purchases, ensure it is swiped in your presence and not swiped on multiple devices.
** Ensure that your card number, card-expiry date and the three-digit security code on the back of the card (popularly known as CVV number) are not captured in writing anywhere. This can be done if you ensure the card is swiped in front of you at all times.
** Do not hand-over your card to anyone, even if they claim to be representatives from your Bank.
** If the card is to be cancelled, cut it in four pieces diagonally across the magnetic stripe and discard. This will ensure that the cancelled or expired card cannot be misused for counterfeit / skimming.
** Do not use a replacement card before the Primary card is blocked.
** Don’t expose the card to excessive heat or keep close to a magnetic field.

These tips are important and universal :
** Sign your card as soon as you receive it!
** When you use your card at an ATM, enter your PIN in such a way that no one can memorize your keystrokes.
** Don’t leave your receipt behind at the ATM. Your PIN and account number from a discarded receipt could make you vulnerable to credit-card fraud. Also, don’t throw out your credit-card statement, receipts or carbons without first shredding them!
** Never give your credit-card number over the telephone unless you initiated the call.
** Even when you place the call to a legitimate merchant, never give out your card number over a cordless phone. One common scam is when someone calls you “back” right after you place an order, claims to be from the merchant and tells you that there was a problem with your card number, so would you mind giving it to them again- The safest thing to do is to ask them to read out the number they have, and then change any incorrect numbers.
** Ignore any credit-card offer that requires you to spend money upfront or fails to disclose the identity of the card issuer.
** Make certain you get your card back after you make a purchase (one good habit to observe is to leave your wallet open in your hand until you have the card back). Also, make sure that you personally rip up any voided or cancelled charge slips.
** Always keep a list of your credit cards, credit-card numbers and toll-free numbers handy, in case your card is stolen or lost.
** Check your monthly statement to make certain all charges are your own, and notify the card issuer of any errors or unauthorised charges immediately.

Contact Us :
If your credit card gets stolen/lost.
If your card doesn’t function and you need a replacement card.
To report unauthorized transactions.

Please call our 24-hour Customer Care

24-hour Customer Care Numbers : http://www.icicibank.com/customer-care.html